PRESS RELEASE

Of interest to editors and journalists covering:
Telecom & VoIP, Software, Internet, Computing, CA News


Dialpad Increases Weekday Support to 24 Hour Coverage

MILPITAS, Calif. - April 13, 2004 /Send2Press Newswire/ -- Dialpad Communications, Inc.
(www.dialpad.com), a leading global provider of Voice over Internet Protocol (VoIP)
services, announced today that it now offers around the clock customer support during the
week.  The company has extended its live chat and email customer support hours and now
provides uninterrupted customer support from Monday 6AM to Saturday 3PM PST.  Weekend
support remains available from 6AM to 3PM while phone support continues to be offered
weekdays from 9AM to 5PM.

With this extension of customer support hours, Dialpad now offers among the most
extensive customer support coverage in the industry.  These extended hours also mean that
Dialpad customers around the world can contact Dialpad at times that are most convenient
regardless of their location.

"Dialpad is committed to offering the best service and best support in the industry,"
said Dialpad's CEO, Craig Walker.  "We made it easy for our customers to reach us,
regardless of their time zone.  It is important for our customers to know that they can
contact us at virtually any time and interact live with a Dialpad support agent.  We
offer phone, email, live chat and extensive FAQ support options so that our users can
communicate with us in the manner that is most convenient for them."

About Dialpad Communications(R)

Dialpad Communications, Inc. is a leading provider of high-quality Internet calling
services, generating over 300 million calls in more than 200 countries worldwide.
Dialpad's patent-pending technology has made it the Internet's best phone call, with a
large portfolio of services designed to bring the benefits of VoIP to all consumers
around the world. The company is based in Milpitas, CA and can be reached at (408)
635-1000 or at http://www.dialpad.com.

	MEDIA CONTACT: 
	Kate Heathcott
	Of Dialpad Communications, Inc.
	+1-408-635-1011
	kate@dialpad.com

/Note to editors: logos and images available on request./

 
 
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[ source of news = Dialpad Communications, Inc. ]
ref: http://www.send2press.com/2archive/2004/pr_04_0413-dialpad.txt
	 http://www.send2press.com/2archivePDF/pr_04_0413-dialpad.pdf
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*IMPORTANT NOTE TO MEDIA:
	to reach the organization releasing this news, please contact:
	kate@dialpad.com (media only)
	
	If used for publication, please send specimen copy.
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S2PRN-N/4c/ CA / MILPITAS, California / Copr. (c) 2004 Send2Press.


This release was issued on behalf of the above organization,
who is solely responsible for accuracy of content,
by Send2Press(tm), a unit of Neotrope(R). http://www.Send2Press.com